Templates to collect customer feedback

The food was incredible but we waited 45 minutes for our entrees and nobody checked on us — almost ruined the anniversary.

Fix the mobile app — I do 70% of my work from my phone and it's missing basic features that the desktop version has had for years.

Way harder than it should be — I had to call twice, use the chatbot, and finally email before anyone could process a simple return.

I waited 3 weeks for a response and had to follow up twice before anyone acknowledged my issue.

The room was beautiful but the AC unit was so loud we couldn't sleep — we asked to switch rooms but none were available.

The product is great but support response times have gotten worse — last ticket took 5 days to get a real answer.

Eventually, yes — but I was transferred 3 times and had to re-explain everything. The final agent was great though.

The location and amenities are perfect, but the parking situation has become a nightmare since they started the new construction.

Honestly, the pricing jumped 30% this year and I can't justify it when I only use two features.

Your product is solid but the onboarding took 6 weeks instead of the 2 weeks your sales team promised — that broke our trust.

The product is amazing but checkout was confusing — I almost abandoned when it asked for info I'd already provided.

I was charged $347 for a service that was quoted at $150 — when I called, I was put on hold for 40 minutes and then disconnected.