Templates to interview customers & users

The reporting dashboard — I spend 20 minutes every morning just getting the data I need into a format my manager can read.

Right now I manually export data to Excel every Monday — it takes 3 hours that I could spend on actual analysis.

Reducing customer onboarding from 6 weeks to 2 — if we can't do that by Q3, the board will cut the budget.

My mother was diagnosed with Alzheimer's — I give because I've seen firsthand how underfunded the research is.

The API integrations — we've built 3 internal workarounds that break every time you push an update.

The API integration step — the docs were outdated and I spent 3 hours troubleshooting before finding a workaround on your community forum.

I use a combination of Slack messages and email — I know it's messy but I've built a whole system of labels and reminders.

My surgeon was great but the billing department sent me 4 different amounts for the same procedure — nobody could explain why.

Affordable childcare — most families here have both parents working and the nearest daycare has a 6-month waitlist.

I start at 7am in Slack triaging bugs, then 3 hours of meetings, lunch at my desk, and maybe 2 hours of actual coding if I'm lucky.

I tapped the menu icon expecting settings but got a completely different screen — I backed out 3 times before finding it.

Absolutely — but only if it integrates with Salesforce. I won't adopt another tool that lives outside my workflow.

The bulk editing feature — I manage 500+ records and changing them one by one costs me half a day every week.

I needed to onboard 30 clients in a quarter and my team was doing it manually with email chains and spreadsheets.

Over $50/user/month — we have 200 seats and at that point I'd need VP approval plus a full procurement process.

I restructured our entire onboarding email sequence based on that guide — open rates went from 18% to 34% in a month.

I was juggling 3 different spreadsheets and manually copying data between them every week — it was error-prone and took hours.