Can you show me how you currently solve this problem?
M
User Research Interview
Interviewer agent · 1.8K uses
For Product Teams
Ask Users the Right Question at the Right Moment.
Scheduling is what limits discovery, not curiosity. Perspective puts AI agents in the product that talk to users, ask follow-ups, and hand back evidence you can take to the roadmap.
01Listen
Users talk, in the product
02Learn
Signals become evidence
03Prioritize
Decide what to build
04Release
Ship it, then measure
v4.701 · Listen
Trigger the interview at the moment that matters.
- An AI agent starts the conversation after a user tries the feature, hits a friction point, or cancels.
- It probes the unexpected answer instead of collecting a rating, which is what a live interview is for.
- No calendar, no recruiting, no incentive admin. Discovery stops depending on who replied to an email.
- It runs in the product, in an email, or out loud over voice, whichever the user will actually finish.
Over voice
Spoken answers, with the asides and hesitations a typed reply never has. Transcribed and structured on arrival.
On your page
Triggered at the moment that matters, not weeks later.
In an email
One link, no login, no portal to remember.
Behind a QR code
In person, on print, in the room.
02 · Learn
Turn scattered feedback into evidence you can show.
- Every session is summarized, and requests cluster into the underlying need rather than the feature name.
- Users ask for a faster horse. The themes tell you they are late for something.
- Compare themes by plan, cohort, or how long someone has used the product, so a pattern is not one loud account.
- Trace any finding back to the conversations behind it, which is what survives a roadmap argument.
I export it to a spreadsheet every Monday to get the view I want.
I built a workaround with a filter and a saved search.
I stopped using that screen and just look at the raw table.
Theme
People are rebuilding one missing view
Described in 26 of 38 sessions, and none of them had filed it as a feature request.
03 · Prioritize
Decide what to build with a reason attached.
- Rank requests by how often the underlying need blocked real work, not by how many votes the feature got.
- The user's own sentence is what settles a prioritisation debate that a vote count only prolongs.
- The same evidence tells you what to stop building, which is the harder half of a roadmap.
- Bring conviction to the review instead of a ranked list nobody can defend.
Blocked real work
Ship the saved weekly view67%
Add bulk export31%
Redesign the filter bar13%
“If the view just saved, my Monday takes ten minutes instead of an hour. That is the whole ask.”
Ops lead, 18 months on the product
04 · Release
Ship it, then ask the same users whether it landed.
- Releases get measured by whether the need went away, not by whether the feature shipped on time.
- The next round of in-product conversations tells you if adoption is real or if people found another workaround.
- Summaries and structured fields keep flowing to Slack, Linear, or a webhook the whole time.
- Then it runs again, which is the difference between continuous discovery and a quarterly survey.
Product changelogthis quarter
v4.7
Saved weekly view shipped
Monday exports down 74%
v4.6
Onboarding reordered around first real task
Activation up 21%
v4.5
In-app survey replaced with an agent
Session depth up to 26 exchanges
Each release feeds the next round of in-product conversations, so you find out whether the need is gone.
Start the loop with your own users.
Get Started FreeCustomer Momentum
This Is What It Looks Like When the Roadmap Has No Surprises.
Four things that move together, because they share one root cause: hearing from users in the product, at the moment the thing happened.
↓
Acquisition cost
Shipping what users asked for reduces the marketing needed to explain why they should want it.
↑
Win rate
Features that entered the roadmap with evidence get adopted. The ones that would have missed get cut before a sprint is spent.
↑
Organic and referral
Users tell other users about a product that keeps fixing what they mentioned. That is the cheapest channel there is.
=
One story
Product, design, and engineering work from the same recorded reason instead of relitigating priorities in a planning meeting.
Start From a Template Built for Product.
Each one arrives with the questions drafted and the follow-up logic already set. Change what you want and put it live.
What feature do you use most often and why?
I
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How would you feel if you could no longer use this product?
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