Evaluator Agent

Product Testing Survey Template

Product forms miss why users care. Stop losing valuable product insights to generic feedback forms. This template intelligently explores user workflows, feature adoption blockers, and improvement suggestions based on actual usage data and user roles.

Real motivations
Feature priorities
Confident decisions
Used 945+ times

What's inside this template

Start from this conversation and adapt it to your team — change any question, add your own logic, and connect the tools you already use.

Questions it always asks

The core fields every response captures.

  • Which core features do you use most frequently?

  • What's the biggest obstacle preventing you from achieving your goals?

How it adapts

Follow-ups that change based on what people say.

  • If user reports low feature adoption, ask about onboarding experience

  • If user mentions competitor comparison, explore specific feature gaps

Where it routes people

Different paths for different answers.

  • Route power users to advanced feature feedback team

  • Send bug reports with reproduction steps to engineering queue

Automations it can trigger

Actions that fire the moment a response comes in.

  • Create Jira tickets for reported bugs with user context

  • Add feature requests to product backlog with priority scores

  • Send satisfaction scores to analytics dashboard with user segments

SOC 2 Type II and ISO 27001:2022 certified. Responses are encrypted in transit and at rest, and you own your data. View our Trust Center.

How this AI template works

The AI starts by understanding the user's role and product usage patterns, then guides them through targeted questions about specific features they've used. It automatically probes deeper into pain points and follows up on feature requests with context-gathering questions.

Getting started

  1. 1

    Define your product areas and features to test

  2. 2

    Set user segmentation rules based on usage data

  3. 3

    Configure follow-up triggers for specific feedback types

  4. 4

    Connect feedback pipeline to your product management tools

Template Details

Agent Type
Evaluator
Industry
SaaS / Tech
Business outcome
Build the right product
Replaces
Survey tools
Integrations
Slack, Notion, Webhook
Times Used
945+

Forms collect fields. Conversations capture context.

Static forms force complex situations into rigid dropdowns. Perspective captures structured data and the reasoning behind it — so your team makes better decisions, faster.

The static form

yoursite.com/intake
Category *
Select...
Details
Describe your situation...
Submit
Result:Category: "Other"|Details: "It's complicated"

No context. No follow-up. No next step.

  • Static product testing forms force users to rate features without understanding their actual workflow context. Product managers get numerical scores but miss the reasoning behind user preferences, making it impossible to prioritize development efforts effectively.
  • Fixed checkbox questions can't explore why users get excited about certain concepts or concerned about others. Teams lose critical insights about adoption barriers, competitive advantages, and unexpected use cases that could reshape product strategy.
  • Multiple choice testing creates false constraints that don't reflect real user decision-making. Users abandon lengthy feature evaluation forms, leaving product teams with incomplete data about market demand and willingness to pay for new capabilities.

The AI conversation

"Tell me more about the timeline — when did this start, and is there a deadline your team is working against?"

Extracted & structured automatically

Category

High-priority

Urgency

Deadline: 2 weeks

Sentiment

Frustrated but hopeful

Next step

Route to senior team

Triggered: Slack alert sent| CRM updated

Right team. Full context. Instant action.

  • AI conversations explore user workflows before presenting concepts, revealing how new features would fit their actual business processes. Product teams understand not just what users want, but exactly how they would adopt and integrate new capabilities into existing systems.
  • Adaptive questioning probes deeper when users express strong reactions to specific features or pricing models. Product managers discover the emotional and rational drivers behind preferences, plus competitive alternatives users actually consider during evaluation.
  • Conversational testing encourages users to share detailed thoughts about prototypes and positioning without the fatigue of rating dozens of features. Teams collect richer qualitative insights from each participant for more confident go-to-market decisions.

What should product concept testing conversations include?

Start by understanding current user workflows and pain points before presenting your concept. Ask about their existing solutions, decision-making process, and recent frustrations with current tools. Then present your concept and explore natural reactions, concerns, and excitement. Include questions about feature prioritization, implementation timeline, and budget authority. Probe competitive alternatives and positioning by asking how they would explain your concept to colleagues. Focus on validating core assumptions about problem severity, solution fit, and adoption likelihood rather than collecting feature ratings.

FAQ

Frequently Asked Questions

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Forms are costing you business

Replace drop-off, poor qualification, and missing context with AI conversations that capture structured data and real understanding. Set up in minutes.

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