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Export Conversations

Updated: August 7, 2026

Export conversations from an agent for reporting, collaboration, governance, or further analysis in the tools your organization already uses.

You get a single ZIP file with one folder per conversation. Transcripts and metadata are plain text and JSON you can open with your own tools.

Export is in Beta. Use Share feedback in the dialog, or tell us what is missing here.

Open Agents in the sidebar, select an agent, then open its Conversations tab. Export sits just above the conversation list.

The Conversations tab, with Import and Export above the conversation list

The Conversations tab, with Import and Export above the conversation list

Large exports run in the background, so you can close the dialog and keep working. Perspective emails you when the file is ready.

Pick the Conversations You Need

  • Date range - export everything, or pick a preset or your own start and end date.
  • Status - pick one or more conversation statuses. These are the same statuses as the Conversations list filter, and the export starts from whatever you have filtered there.

If nothing matches, the dialog tells you before it starts, so you can widen the range instead of waiting for an empty file.

Pick What Goes In

Transcripts are always included. Three additions are optional:

  • Summary - on by default.
  • Trust assessment - on by default.
  • Recordings - off by default. Recordings make large exports take noticeably longer, so leave this off unless you need the audio.

Locked conversations are left out, and the dialog tells you how many. Add credits to unlock them if you need them in the file.

What You Get

One ZIP, with a folder per conversation. Folder names start with a timestamp, so they sort in the order the conversations happened. Each folder holds:

FileWhat's in it
conversation.jsonEverything structured: participant name, email, and metadata, status, mode, channel, timestamps, duration, message count, trust score, feedback, tags, form data, and a list of the other files
transcript.txtThe full conversation, as text
summary.txtThe summary, when you included it and one exists
trust_assessment.txtThe trust score, confidence, dimensions, and recommendations, when you included it and one exists
recording.wavThe voice recording, when you asked for it and one exists

Recordings, when you include them, are WAV audio files. Everything else is text your team can read and JSON your systems can parse.

Download it from the dialog, or from the email if you have moved on to something else.

An exported ZIP is also what Import Conversations expects, so exporting from one agent and importing into another moves conversations between agents or workspaces.

Other Ways to Get Data Out

Export is a manual download you ask for. When you want data to arrive on its own:

  • Automations - send each conversation to email, Slack, HubSpot, or a webhook as it completes, or as a daily or weekly digest.
  • Webhooks - receive conversation events in your own systems.
  • Perspective MCP - let an AI assistant read conversations, summaries, and transcripts directly.

To copy just one conversation as text, see Copy a Single Conversation.

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