For hotels and resorts
Perspective asks every guest how their stay is going, by text or voice, and alerts your team when something is wrong.
No credit card required or book a demo
The post-stay survey asks after checkout, and about 1 in 5 guests answer it. By then the guest is home and the review may already be up.
217 points
of satisfaction lost when a guest has a problem during the stay
J.D. Power, 2025
83%
of complaints in negative reviews are about rooms, beds, cleanliness and equipment
Zoghi, 2025
1.42%
RevPAR gain for each 1% gain in online reputation score
Cornell Center for Hospitality Research, 2012
No credit card required
Perspective can text guests, call them, or pick up when they call a number you share at check-in. A QR card in the room works too. Guests who booked through an OTA get asked as well, even though the OTA owns the relationship.
Guests type or talk in their own language. When someone says the room was fine, Perspective asks what would have made it better and learns the AC rattled all night.
Perspective sends the guest's own words to the front desk, housekeeping or maintenance by email or Slack, so someone fixes it before checkout.
No credit card required
Sign up free. No credit card.
Paste in your question, like "How is your stay going so far, and is there anything we could fix today?" Perspective builds the conversation.
Have Perspective text or call your guests, or put the link on a QR card in the room. Then turn on an email or Slack alert for problems.
Perspective builds the conversation from it. Then send it by text, phone call or a QR card in the room.
Free to try · No credit card required · Ready in 60 seconds
Pro is $99 a month for 100 conversations. If your average nightly rate is above $99, one saved night pays for the month.
Start with 10 free conversations. No credit card.
Voice minutes after the first 2 use 5 credits each.
No credit card required or book a demo