Listen Labs Alternatives

The Listen Labs Alternative You Can Start Today

Salesforce has agreed to buy Listen Labs, with the deal expected to close in early 2027. Perspective AI is an independent AI interviewer that runs real conversations with your own customers by voice or chat over web, email, SMS, Slack, WhatsApp and phone, then sends what it learns to Salesforce, HubSpot or Slack. Start free, with no annual contract.

Comparison

Perspective AI vs Listen Labs at a Glance

How the two AI interviewers compare, feature by feature.

Perspective AI
Listen Labs
AI-moderated interviews
Reach people by
Web, email, SMS, Slack, WhatsApp, phone
Study link, email
Voice interview languages
57, auto-detected
40+
Text interview languages
57
120+
Built-in participant panel
Bring any panel via link
50M+ participants
Synthetic respondents
Sends results to your CRM
Salesforce, HubSpot, automatically
API only today; Salesforce-first after the deal
Trust score on every conversation
Fraud screening
Replaces forms and intake
Public pricing
Free tier available
100 credits
Starting price
Free / $49
Custom quote
Ownership
Independent
Being acquired by Salesforce

Your own customers, where they already are

Reach the people who already pay you over web, email, SMS, Slack, WhatsApp or a phone call. Interviews keep running after the project ends, so you hear about churn and expansion while there is still time to act.

Connected to Salesforce, not owned by it

Conversations flow into Salesforce as new leads, updated opportunities and fresh account context. HubSpot, Slack and Gmail work the same way, so your research does not ride on one CRM vendor's roadmap.

Start today, skip the procurement cycle

Start free with 100 credits and pay from $49 when you need more. No demo call, no custom quote, no annual contract.

What Teams Say

Trusted by Teams Who Need Depth

“

Perspective AI has been a game-changer for our team. It provides deep insights from our customers and team without adding to our workload. The ease of analysis saves us time and delivers objective, actionable insights effortlessly.

KY
Katie YagodnikSr. Director of Digital Customer Success, Totango

“Perspective is great! It's easy to talk to and really understands you. The best part? It gives you smart insights super fast. If you want a tool that's friendly and helps you get things done quickly, Perspective is the way to go.”

DS
Dorit SherCEO, Experity

“Overall, it was a fun and simple experience. I appreciated the flexibility to complete the interview in my own time, the friendly and professional tone of the AI, and its conversational nature. The summary at the end was a nice touch.”

KR
Katie RichVice President, Customer Delivery, AppDome

Simple, Transparent Pricing

Free
$0forever

100 credits — up to 10 conversations. No credit card required.

Get Started Free
Flex Credits
From $49one-time

Buy credits as you go. Great for one-off projects or trying your first Concierge without a subscription.

Get Started Free
Pro
From $99/mo

1,000 credits per month with up to 100 conversations. For teams replacing forms across their workflow.

Start Pro Trial
Enterprise
Custom

Dedicated support, custom integrations, and volume pricing for organizations at scale.

Contact Sales

FAQ

Frequently Asked Questions

Run Your First AI Interview Today

An independent Listen Labs alternative for teams that want to hear from their own customers. Free to start.

No credit card required · Cancel anytime