Templates now point retail, healthcare, and HR teams to the right starting point
Improvements
- Templates like Voice of the Customer, Customer Interview, Concept Testing, and Ad Creative Testing are no longer pitched only at software companies. They now speak to retail, financial services, hospitality, and service teams too, and show up when you filter the template gallery by those industries.
- HR templates such as Exit Interview, 360 Feedback, and Candidate Experience now fit any employer, from frontline teams to corporate offices.
- Resident Feedback now lives with the Healthcare templates, and Training Feedback with Employee Feedback.
Fixes
The Post-Purchase Survey template is now set up for retail and e-commerce, with guidance on asking shoppers about product quality, fit, and delivery a few days after their order arrives.