Text and voice now share one conversation view with reactive personas. New daily and weekly insight automation templates

• Text and voice now share one chat surface instead of switching participants between separate views. The conversation stays put while the typing box transforms into compact floating call controls, and hanging up returns straight to typing with the transcript still in place. Above the controls, an animated persona reacts to whoever is speaking. Tap to cycle through Jelly, Murmur, and Weave, or hide the transcript and give the persona the full conversation view.
• New automation templates make it easy to enable daily and weekly insight automations for every agent or only the agents you choose.

Voice-only conversations now open directly in voice mode. If a call fails, participants can try again instead of landing on a text path they cannot use.