Voice dictation for participants, Salesforce, and synthesis across all your insights
Features
- Participants answering by text can now speak their responses instead of typing. The same voice-to-text mic appears right in the chat input, so anyone who would rather talk can, without switching into a full voice conversation. Less effort to answer means more people finish, and you get richer answers in their own words.
- Perspective now works with Salesforce. The leads, updates, and context from your conversations can flow straight into your CRM: a qualified conversation becomes a new lead, the right opportunity gets updated, and accounts stay current, without anyone copying data over by hand.
- Now you can ask Perspective to make sense of all your saved insights at once. In an analysis session, compare themes across time periods, analysts, or conversation types, or track down every mention of a topic, without waiting for it to read each insight one by one. Every finding comes back with citations checked against your real insights, and when it can't ground an answer it says so instead of guessing.