Voice calls that wrap up cleanly, reliable Slack channels, and analysis on preview conversations
Features
Analysis now works on preview conversations, not just live ones. Since previews are saved alongside the rest of your conversations, every conversation you collect, including the ones you ran while testing, can feed your analysis instead of being left out.
Improvements
Connecting Slack on a large workspace now reliably finds every channel. The picker used to show a channel count that changed between refreshes and leave out channels you had already invited Perspective into. It now loads your full channel list in the background, keeps it current as channels are added or archived, and lets you add a channel by its ID when search comes up empty, so conversation outcomes route to the Slack channel you actually chose.
Fixes
- Voice conversations now reliably end the way a call should. In rare cases a call could linger after the agent's closing line, repeating its goodbye instead of wrapping up; now it closes promptly every time, with your transcript and recording saved before the page moves on.
- Voice conversation transcripts now reliably read in the order things were said, with timestamps that match when each person actually spoke. In rare cases a participant's answer could land out of order, after the reply it prompted; reading back a call now always follows the real flow of the conversation.
- Demo conversations you generate now finish with a proper closing message instead of cutting off on the participant's last reply, so they read like a real conversation from start to finish.