AI Customer Support That Triages Every Request Before Your Team Touches It.
Static forms capture a category and a text box. Your AI customer support agent captures the full story — what happened, how urgent it is, what they’ve already tried, and how frustrated they are. Every ticket arrives triaged, routed, and ready to resolve on first contact.
Same Dropdown. Same Text Box. Same Blind Routing.
See the difference between a traditional support form and conversational AI for customer support that understands the issue before a ticket is even created.
The Static Support Form
- A category dropdown and “describe your issue” text box tells your team almost nothing actionable
- Customers pick the wrong category, get routed to the wrong team, and have to re-explain the problem from scratch
- No way to assess urgency, emotional state, or what they’ve already tried — every ticket looks the same
- Your agents spend the first 5 minutes of every interaction asking the questions the form should have answered
AI Customer Support Agent by Perspective
- Your AI agent for customer support understands the full situation — what happened, when it started, what they’ve tried, and how it’s affecting their work
- Detects urgency and frustration in real time — a billing dispute from a churning enterprise account gets escalated instantly, not queued behind a password reset
- Routes to the right team on the first try with complete context, so your agents can resolve without re-asking a single question
- Customers describe the problem once, in their own words — your AI customer support solution handles the triage, routing, and context handoff automatically
Deploy Your AI Customer Support Agent in Minutes, Not Months
Three steps to replace your support intake form with an AI agent for customer support that triages every request before your team sees it.
Define Your Triage Rules
Tell Perspective your team structure, escalation criteria, and what agents need to know for each issue type. It builds a conversational AI for customer support that asks the right questions — no flowcharts, no scripted decision trees to maintain.
Embed on Your Support Page
Drop a single script tag onto your contact or help page. The AI customer support agent replaces your static form and works on any device. Customers get a conversation, not a category dropdown.
Get Triaged Tickets, Not Empty Forms
Every ticket arrives with the full picture — issue details, urgency, steps already tried, and emotional context — routed to the right team on the first try. First contact resolution goes up. Average handle time goes down.
Try This AI Customer Support Agent Live
This is a live conversational AI for customer support — the same experience your customers would have on your support page. See how it triages a request in under 2 minutes.
This is a live conversation, not a recording.
Your Support Team Deserves Better Than a Category Dropdown.
Give every support request an AI customer support agent that captures the full story, triages by urgency and intent, and routes to the right team with complete context — before your agents open the ticket.
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