Your Exit Survey Is Losing You Revenue
Customer exit survey questions like “too expensive” and “not enough features” are useless. Perspective replaces your static exit intent survey with an AI conversation that uncovers the real reason customers are leaving — and surfaces the right save offer before they’re gone.
Same Dropdown. Same “Too Expensive.” Same Lost Revenue.
See what changes when you replace your website exit survey with a conversation that actually listens.
The Static Exit Survey
- A radio-button cancellation reason gives you data that’s technically true and completely useless
- Every churning customer gets the same generic “we’re sorry to see you go” page — no attempt to understand or save them
- CS can’t intervene because they don’t see the real reason until after the customer is already gone
- You can’t tell preventable churn from inevitable churn — so you treat them the same and lose both
AI-Powered Exit Intent Survey with Perspective
- Learns the real cancellation reason through conversation — are they consolidating tools, switching to a competitor, or just need a break?
- Surfaces the right save offer in real time: discount, downgrade, pause, or feature unlock based on what they actually said
- Alerts CS in Slack with full context so they can follow up while the customer still cares
- Turns your exit flow from a data graveyard into a retention engine that recovers revenue every month
Live in Your Cancel Flow in Minutes
Three steps to turn your exit intent survey into a retention conversation — no engineers, no complex integrations.
Define Your Save Playbook
Tell Perspective your common churn reasons, what save offers to surface for each, and when to escalate to CS. No code, no flowcharts — just describe your exit survey questions and retention logic in plain language.
Embed in Your Cancellation Flow
Drop a single script tag into your cancel page or exit flow. The AI conversation replaces your static customer exit survey and works on any platform, any device.
Recover Revenue on Autopilot
Saveable customers get the right offer at the right moment. Everyone else gives you the real reason they left — not a dropdown selection. CS gets alerted in Slack with full context, and your CRM updates automatically.
Try the Exit Intent Survey Yourself
This is a live AI conversation — the same one your canceling customers would see. Try it and watch it adapt in real time.
This is a live conversation, not a recording.
Someone Is Canceling Right Now
Stop losing them to a dropdown. Replace your exit intent survey with a conversation that uncovers the real reason, surfaces the right offer, and gives your CS team the context to win them back.
No credit card required • Cancel anytime