Strategic Insights for AI Solution Providers. Read the report →
#Customer Research

Articles tagged with #customer research

Avoiding the Lowest Common Denominator Trap

Learn why great companies move beyond generic surveys to uncover deeper customer insights—and how to avoid the lowest common denominator trap in your decision-making.

The Hidden Advantage of Fastest-Growing Companies (and How to Get It)

Unlock the hidden advantage behind the fastest-growing companies—unfiltered customer understanding—and learn actionable steps to transform feedback into your next phase of growth.

Finally: Every Customer Gets a Seat at the Table

Discover how leading SaaS teams achieve customer clarity, earn strategic influence, and drive growth by turning feedback into action with Perspective AI.

Product Updates: January 28th, 2025

Discover the latest features and improvements from Perspective AI—including new research automations, enhanced analytics, and user experience upgrades for SaaS teams.

Product Updates: December 11th, 2024
•2 min read•Product Updates

Product Updates: December 11th, 2024

Explore the latest Perspective AI product updates—including enhanced conversation guides and a more robust analysis toolkit to streamline customer research.

Why Traditional NPS Surveys Are Not Enough in 2024

Traditional NPS surveys fail to capture the full customer experience in 2024. Learn why SaaS leaders are shifting to richer, conversational feedback to drive real growth.