Drive Customer Success, Fuel Business Growth

From onboarding to renewal, Perspective empowers your CS journey. Turn customer insights into actionable strategies and deliver exceptional ROI.

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Perspective AI

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To get started, simply ask a question you'd like feedback on from your customers or teammates. Perspective AI will transform it into an interactive interview you can share with them
Optimize Onboarding Experience
Gather valuable insights from recently onboarded customers to refine and optimize your onboarding process.
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Measure Customer Loyalty
Engage customers to understand their satisfaction levels and likelihood to recommend, providing rich insights beyond traditional NPS metrics.
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Customer Churn Analysis
Gather insights from departing customers to understand reasons for churn and identify areas for product improvement.
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Build a Customer Success Plan
Talk to customers about their main business goals. Create a plan to help them achieve these goals using your product.
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Create Customer Success Stories
Interview happy customers about their wins. Turn their experiences into stories that showcase your product's value.
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Simplifying feedback, amplifying results

How Perspective Works

From a single question to a strategic game plan, see how Perspective guides you at every step.

1. Create Your Interview

Whether you craft your own questions or choose from our proven templates, Perspective helps turn your area of interest into a structured interview. Answer a few clarifying questions and – presto – your interview outline is ready.

2. Gather Feedback at Scale

Reach out to participants with personalized invitations. From a few stakeholders to a large group, Perspective scales effortlessly – and the interviews are casual yet precise, yielding the effective feedback you need.

3. Gain Actionable Results

Perspective doesn’t just give you answers – it gives you direction. Analyze the results to uncover key insights and actionable steps. Share these findings with your team, turning your original question into an impactful game plan.

Find Answers. Take Action. Leap Forward.

It's so easy - and so impactful. With Perspective, describe your research goals and let our system handle the rest. No surveys to design, no data to crunch. Our intelligent interviews uncover deeper insights, transforming feedback into meaningful change at unprecedented speed.

Engaging Conversations

Promote open-ended conversations that yield insightful and honest responses. Perspective helps you lead dialogues that feel natural and intuitive.

Actionable Insights

Uncover authentic employee insights and receive actionable recommendations to enhance workplace outcomes.

Speed and Efficiency

Perspective designs interviews, gathers feedback, and analyzes responses automatically—eliminating survey prep and manual data analysis.

Depth and Honesty

Perspective's nuanced approach digs deeper than surveys, revealing candid, authentic feedback that traditional methods miss.

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It's Ready. It's Easy.
It Beats Surveys In Every Way.