Talk to every customer, at scale

Perspective's AI-driven interviews help you understand your customers' needs, wants, and pain points. Turn their feedback into strategies that drive growth and loyalty.

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Perspective AI

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To get started, simply ask a question you'd like feedback on from your customers or teammates. Perspective AI will transform it into an interactive interview you can share with them
Measure Customer Satisfaction
Gauge overall customer satisfaction and identify key drivers to improve customer experience.
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Analyze Customer Feedback
Collect and analyze customer feedback to understand pain points and prioritize improvements.
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Improve Customer Onboarding
Optimize the new customer experience by identifying and addressing friction points in the onboarding process.
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Conduct Customer Journey Mapping
Map out the customer journey to identify touchpoints and opportunities for enhancing the overall experience.
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Gather Voice of Customer (VoC)
Collect and analyze customer opinions, preferences, and expectations to inform business decisions.
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Simplifying feedback, amplifying results

How Perspective Works

From a single question to a strategic game plan, see how Perspective guides you at every step.

1. Create Your Interview

Whether you craft your own questions or choose from our proven templates, Perspective helps turn your area of interest into a structured interview. Answer a few clarifying questions and – presto – your interview outline is ready.

2. Gather Feedback at Scale

Reach out to participants with personalized invitations. From a few stakeholders to a large group, Perspective scales effortlessly – and the interviews are casual yet precise, yielding the effective feedback you need.

3. Gain Actionable Results

Perspective doesn’t just give you answers – it gives you direction. Analyze the results to uncover key insights and actionable steps. Share these findings with your team, turning your original question into an impactful game plan.

Find Answers. Take Action. Leap Forward.

It's so easy - and so impactful. With Perspective, describe your research goals and let our system handle the rest. No surveys to design, no data to crunch. Our intelligent interviews uncover deeper insights, transforming feedback into meaningful change at unprecedented speed.

Engaging Conversations

Promote open-ended conversations that yield insightful and honest responses. Perspective helps you lead dialogues that feel natural and intuitive.

Actionable Insights

Uncover authentic employee insights and receive actionable recommendations to enhance workplace outcomes.

Speed and Efficiency

Perspective designs interviews, gathers feedback, and analyzes responses automatically—eliminating survey prep and manual data analysis.

Depth and Honesty

Perspective's nuanced approach digs deeper than surveys, revealing candid, authentic feedback that traditional methods miss.

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It Beats Surveys In Every Way.