Exit Interview
Cancellation surveys collect 'too expensive' and move on. Your concierge digs deeper—are they consolidating tools? Switching to a competitor? Just need a pause? Now you can offer the right save at the right moment, and your CS team gets the full context to follow up.
Paste your form URL
We analyze the page—and the rest of your site—to understand what your company does, how you talk about it, and what makes you different. Your concierge gets branded with your logo and colors, and speaks in your voice from the start.
No credit card required
Customize with natural language
Tell your concierge what to do—in plain English (or any other language). Add logic, require certain questions, or guide users to different destinations based on their answers.
Add conditional logic
If they cite price, ask what budget would work for them
If they're switching to a competitor, ask what features they're looking for
Add mandatory questions
Always ask what would need to change for them to stay
Ask what they liked most about using the product
Guide users based on their answers
If they're open to a discount, offer 20% off for 3 months
If they need a pause, offer to freeze their account for up to 90 days
Add automations
Connect your concierge to Slack, your CRM, or any API—using the same natural language interface.
Example automations
Alert #churn-saves in Slack when someone indicates they might stay
Update the customer record in HubSpot with churn reason
Trigger a Stripe subscription pause if they accept the offer
Embed your concierge
Choose from 7 embed options—popup, slider, inline, full-page, and more—or use the MCP to build it directly into your app.