---
title: "Import Conversations"
nav_title: "Import"
description: "Bring transcripts and recordings from meetings held in other apps into an agent, so your team can view everything in one place and analyze it alongside the conversations your agents ran."
date: "2026-08-07"
tags: ["import conversations", "transcripts", "recordings", "Zoom", "Gong"]
nav_order: 1
nav_display: true
---

# Import Conversations

Import transcripts or recordings from meetings held in other apps into an agent. Your team can view everything in one place and analyze those conversations alongside the ones your agents ran.

Import is in **Beta**. Use **Share feedback** in the dialog, or [tell us what is missing here](https://getperspective.ai/share/9a6dkz4n?utm_source=docs&utm_medium=docs&utm_campaign=conversation_import_export_beta&utm_term=import).

Open **Agents** in the sidebar, select an agent, then open its **Conversations** tab. **Import** sits just above the conversation list.

![The Conversations tab, with Import and Export above the conversation list](/images/conversations-import-export-buttons.png "screenshot")

Imports run in the background, so you can close the dialog and keep working. Perspective emails you when the import finishes.

## Paste a Transcript

Paste the text of a conversation you ran elsewhere. Give the participant's name so Perspective knows whose answers are whose. Their email is optional.

Perspective reads these speaker formats:

```
Interviewer: What brought you here today?
[00:12:04] Interviewer: What brought you here today?
00:12 Interviewer: What brought you here today?
Interviewer (00:12): What brought you here today?
```

Perspective works out who is the interviewer and who is the participant from the speaker names and the name you entered. If it cannot tell them apart confidently, the transcript still imports and is flagged so you can check it.

![Pasting a transcript into the import dialog and adding source details](/images/import-conversations-dialog.gif "animated")

## Upload a Recording

Upload an audio or video file up to 25 MB in MP3, M4A, WAV, WebM, MP4, or MPEG. Give the participant's name.

You do not need a transcript first. Perspective transcribes the recording, works out who said what, and imports the result as a conversation.

![Dropping a recording into the import dialog and tagging its source](/images/import-upload-recording.gif "animated")

## Import a Perspective ZIP

Import a ZIP that came from Perspective's [export](/docs/guide/data/export-conversations), up to 500 MB. Use this to move conversations between agents or workspaces, or to bring an archive back.

Summaries and trust assessments in the ZIP come back with the conversations rather than being generated again, so what you exported is what you get. Recordings inside the ZIP are skipped.

Each conversation folder needs `conversation.json` and `transcript.txt`. Only ZIPs that Perspective produced are supported.

## Say Where It Came From

When you paste a transcript or upload a recording, expand the optional details section to record where the conversation came from:

- **Source provider** - Zoom, Gong, Google Meet, Microsoft Teams, Other, or Not specified
- **Date conducted**
- **Provider name** - the research agency or call recorder, when it is not in the list
- **Label** - a short description such as "Customer discovery call"
- **External URL** and **External ID** - a link back to the meeting or a CRM record
- **Notes** - context, consent notes, or anything reviewers should know

These are worth filling in. Six months from now, "where did this one come from?" is a hard question to answer from a transcript alone. The details show up on the conversation, and analysis uses them to weigh an imported conversation properly.

## What Happens Next

Imported conversations land in the Conversations list with an **Imported** badge showing where they came from. Open one and select **Show more** for the full source details, including when it was imported and who imported it.

![Imported conversation showing its source provider, type, and import details](/images/import-conversations-source.png "screenshot")

Completed conversations that arrive without a summary get analyzed, so they end up with a summary and trust assessment like everything else. Conversations that already have a summary keep the one they came with.

From there they behave like conversations Perspective ran itself. They show up in [Analysis Sessions](/docs/guide/analyze/analysis-sessions), in search, and in the data analysis and transcript exploration tools. Ask a question about your conversations and the imported ones answer it too.

## Limits

| What | Limit |
|---|---|
| Perspective export ZIP upload | 500 MB |
| Recording upload | 25 MB |
| Recording formats | MP3, M4A, WAV, WebM, MP4, MPEG |

## Related Docs

- [Export Conversations](/docs/guide/data/export-conversations) - produce the ZIP that a Perspective ZIP import expects.
- [Conversation Results](/docs/guide/analyze/conversations) - review imported conversations alongside the rest.
- [Analysis Sessions](/docs/guide/analyze/analysis-sessions) - ask questions across imported and native conversations together.