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Open Tickets
47
-12%
Avg Resolution
2.4h
-18%
CSAT Score
4.2/5
+0.3
At-Risk Accounts
8
-2
CSAT Trends
7D30D90D
Top Issues
Billing Questions34%
Login Issues22%
Feature Requests18%
API Errors15%
Onboarding Help11%
Recent Tickets
#4821 — Sarah K.
Can't access billing portal after password reset
Open
5m ago
#4820 — Mike R.
API rate limit hit during batch processing
In Progress
22m ago
#4819 — Jenna T.
Request for CSV export on team analytics
Resolved
1h ago